Rachel's Mother The terms and conditions do not affect your statutory rights. You must agree with them before placing an order. We reserve the right to change, modify, add, or remove portions of these Terms at any time. Your continued use after any changes or modifications is acceptance of those changes. <p><a href="#Packing">Packing, postage and delivery</a> <a href="#Cancellations">Cancellations</a> <a href="#Returns">Returns</a> <a href="#Items on sale, personalised/custom made items and ex-demo baby carriers">Items on sale, personalised/custom made items and ex-demo baby carriers</a> <a href="#Pricing">Pricing</a> <a href="#Privacy Policy">Privacy Policy</a> <a href="#Payment">Payment</a> <a href="#Discount codes">Discount codes</a> <a href="#Product Availability">Product Availability</a> <a href="#Safety issues">Safety issues</a> <a href="#Links and third party websites">Links and third party websites</a> <a href="#Legal">Legal</a> <a href="#Pricing">Pricing</a> <a href="#Pricing">Pricing</a></p> <h3><a name="Packing">Packing, postage and delivery</a></h3> <h5>UK delivery</h5> * _Super Saver Free Shipping:_ Your order is sent by Royal Mail 1st class if you choose Super Saver Free Shipping. Packing and postage costs are included in the price. We aim to despatch your order as soon as possible. Please note that some items which may take longer to arrive will be shipped separately. You will be notified by email if this is the case. * _Special Delivery with tracking number (recommended):_ We recommend choosing the Special Delivery option for only £5.60. Orders placed before 1130am will reach you the next day before 1pm. <h5>Europe delivery</h5> * _Europe Super Saver Delivery:_ Your order is sent by Royal Air Mail for £7.50. * _Europe Express Delivery: 5/6 days:_ We recommend this service to avoid delays or loss during transport. For only £15.90, your order will reach you in about 5/6 days. * _Europe Next Day Delivery for orders placed before 1130am:_ For only £19.99, your order will be sent by DHL and will reach you the next day if your order is placed before 1130am. <h5>Worldwide delivery (except Europe)</h5> Due to insurance restrictions, Bebe Cannelle is not able to send goods worldwide anymore. We apologize for the inconvenience caused. Some products are sent directly from the manufacturer to you in order to cut down on our products carbon footprint. We trust that customers will understand if some goods arrive separately for this reason. You will not be charged extra for this. <h3><a name="Cancellations">Cancellations</a></h3> You have 14 days to cancel an order by email at "info@bebecannelle.com":mailto:info@bebecannelle.com. The exception to the right to cancel/return are goods made to the customer’s specification such as personalised goods, items on sale and ex-demo baby carriers. However, because we aim to ship your parcel within 48 hours, you must then return your unused/unworn items in their original condition, *at your own expense* and *within 14 days from date of delivery* (please use Special Delivery to get compensation in case your parcel get lost in transit). Please contact us at "info@bebecannelle.com":mailto:info@bebecannelle.com before sending back your parcel as we have different return addresses according to the type of item bought. *ALL RETURNS MUST BE APPROVED PRIOR TO RETURN.* You need to provide us with your order number. Goods despatched to us without prior notification will be returned to the customer at their cost. The customer shall be deemed to have accepted the order if we have not been notified of intention to cancel the order and return the product within 14 working days of delivery. We will cancel your order upon reception of the goods and send you a refund for the total of the original order, minus the shipping fee. If the goods are lost in the post you will not get refunded so we recommend Special Delivery for returning the items to us so you get compensation in case your parcel get lost in transit. Please note that your order is automatically processed as soon as you press "Place Order." If you need to exchange or return an item that you ordered in error, please return it to us as soon as you receive it. If you want to add an item to a recently placed order, please place a new order. <h3><a name="Returns">Returns</a></h3> According to the Distance Selling Regulations, Bebe Cannelle is offering a *no-quibble fourteen day return period.* *You must always notify us by email at "info@bebecannelle.com":mailto:info@bebecannelle.com within 14 days in order to return a product.* We have *different return addresses* according to the type of item bought. The exception to the right to cancel/return are goods made to the customer’s specification such as personalised goods, items on sale and ex-demo baby carriers. *ALL RETURNS MUST BE APPROVED PRIOR TO RETURN.* You need to provide us with your order number. Goods despatched to us without prior notification will be returned to the customer at their cost. The customer shall be deemed to have accepted the order if we have not been notified of intention to return the product within 14 working days of delivery. If a product is damaged or faulty, we will fully reimburse you provided the goods are returned to us within 14 days and in unused condition. Please send us an email at "info@bebecannelle.com":mailto:info@bebecannelle.com before sending the product back to us. Please use Special Delivery for returning damaged goods and we will refund you Special Delivery cost as well. If you are not happy with a product (size, colour, etc...) but it is not damaged or faulty, please return it to us via *Special Delivery in its original packaging*. Please send us an email at "info@bebecannelle.com":mailto:info@bebecannelle.com before sending the product back to us. Bebe Cannelle is dedicated to offering the highest levels of quality and service. We will be happy to refund or exchange any item(s) that you are not completely satisfied with (except sale items and ex-demo baby carriers), as long as they are returned in an unused condition and in their original packaging, *within 14 days* of receipt with proof of purchase. You will not be reimbursed for Special Delivery costs in this case as Bebe Cannelle is still such a small company that we cannot cover the cost of returning items to us. The item must be suitable for resale. All returned items must have been handled with reasonable care: it is your responsibility to ensure that the goods are kept in a safe, clean, dry, damp-free and cool environment and for hygiene reasons, that seals are not broken prior to return. If there is no seal then you may open the product to look at it but not use or try it. *The items returned MUST be in a condition to be resold to others customers.* Please note that the original shipping cost (at the time of placing the order) is non refundable, except if the item is faulty. <h3><a name="Items on sale, personalised/custom made items and ex-demo baby carriers">Items on sale, personalised/custom made items and ex-demo baby carriers</a></h3> You cannot exchange or get a refund for items on sale, personalised breastfeeding reminder bracelets or ex-demo baby carriers. All sales are final on items on sale, personalised breastfeeding reminder bracelets or ex-demo baby carriers. <h3><a name="Pricing">Pricing</a></h3> Prices can be modified at anytime. <h3><a name="Privacy Policy">Privacy Policy</a></h3> Bebe Cannelle is a registered under the Data Protection Act. We never make your personal details available to other companies. We only use your email address for the marketing of Bebe Cannelle products. We (and our representatives) may hold your personal details only in order to process your order. "Read more about Bebe Cannelle's Privacy Policy.":/pages/privacy-policy <h3><a name="Payment">Payment</a></h3> All transactions are secure and encrypted, and we never store your credit card information. You can pay by Paypal, all major credit cards or Google Checkout. Our online credit card payments are secured by Paypal or Google Checkout. "Read why it is safe to shop on BebeCannelle.com.":/pages/youre-safe-on-bebecannelle-com Bebe Cannelle is registered and assured with SafeBuy. "Read more about Bebe Cannelle's SafeBuy accreditation.":/blogs/hot-news/1040972-bebe-cannelle-is-registered-and-assured-with-safebuy <h3><a name="Discount codes">Discount codes</a></h3> If you have a discount code, please enter it after you hit the checkout button. Please do not write your discount code on the comments box of your cart as it will not be valid. If you have forgotten to enter your discount code before placing your order, we will not be able to refund you retrospectively. <h3><a name="Product Availability">Product Availability</a></h3> All products are subject to availability. You will be notified by email if an item is out of stock. You can choose to be refunded if your item is out of stock. <h3><a name="Safety issues">Safety issues</a></h3> Bebe Cannelle cannot be responsible for misuse of our products. If you buy a baby carrier, you must act responsibly, follow all instructions and safety precautions and try your baby carrier with the help of another adult. You can also try your baby carrier with a big teddy or dolly before carrying your baby in it. Bebe Cannelle is happy to provide you with resources and links to other websites but cannot be held responsible for third party websites content and policies. If you buy a Baltic Amber Teething Necklace, always remove it from your baby’s neck when she is sleeping. The Nursing Necklaces are a breastfeeding aid, not a toy. Never let your child play with it unsupervised. <h3><a name="Links and third party websites">Links and third party websites</a></h3> By accepting these terms and conditions you accept that use of any 3rd party links is at your own risk. You should always consult that site’s privacy policy before providing them any personal information. Bebe Cannelle assumes no responsibility for the content, completeness, accuracy found on any site that links to or from Bebe Cannelle. Bebe Cannelle does not guarantee, promise, or in any way imply that you will be satisfied with any products or services that you purchase from a 3rd party site that links to or from Bebe Cannelle, or any 3rd party content that is included on our site. Bebe Cannelle in no way endorses any of the merchandise or services, and in no way has verified accuracy or reliability of any information contained in such 3rd party sites or content. <h3><a name="Legal">Legal</a></h3> Bebe Cannelle makes every effort to ensure that our photography and product descriptions are accurate however slight variations in colour and size may occur. This is not a default of the product and we will not refund you because you think the item you bought looks different in real life. Our telephone number is 00 44 (0) 20 8133 0510 but because we are a family business with small children, it is more efficient to reach us by email at "info@bebecannelle.com":mailto:info@bebecannelle.com. <a href="/collections/baby-clothes" title="Pinafore baby and toddler girl dress by Bamboo Baby, on bebecannelle.com"><img src="http://farm4.static.flickr.com/3508/3193640307_7cc63e70b3.jpg" width="246" height="480" alt="Cute, funky and eco-friendly clothes for your baby: hats, tops, pants, dungarees and dresses. Bebe Cannelle stocks Baby & Toddler Clothes from Bamboo Baby, Funky Rascals, LanaCare, Teeny Tini, and Twisted Twee baby clothes." title="Cute, funky and eco-friendly clothes for your baby: hats, tops, pants, dungarees and dresses. Bebe Cannelle stocks Baby & Toddler Clothes from Bamboo Baby, Funky Rascals, LanaCare, Teeny Tini, and Twisted Twee baby clothes."/></a> "*Go to checkout!*":/cart _Terms and conditions last updated on 30th August 2009. Reason: dissolution of Bebe Cannelle Limited._ <p>The terms and conditions do not affect your statutory rights. You must agree with them before placing an order. We reserve the right to change, modify, add, or remove portions of these Terms at any time. Your continued use after any changes or modifications is acceptance of those changes.</p> <p><a href="#Packing">Packing, postage and delivery</a><br /> <a href="#Cancellations">Cancellations</a><br /> <a href="#Returns">Returns</a><br /> <a href="#Items on sale, personalised/custom made items and ex-demo baby carriers">Items on sale, personalised/custom made items and ex-demo baby carriers</a><br /> <a href="#Pricing">Pricing</a><br /> <a href="#Privacy Policy">Privacy Policy</a><br /> <a href="#Payment">Payment</a><br /> <a href="#Discount codes">Discount codes</a><br /> <a href="#Product Availability">Product Availability</a><br /> <a href="#Safety issues">Safety issues</a><br /> <a href="#Links and third party websites">Links and third party websites</a><br /> <a href="#Legal">Legal</a><br /> <a href="#Pricing">Pricing</a><br /> <a href="#Pricing">Pricing</a></p> <h3><a name="Packing">Packing, postage and delivery</a></h3> <h5>UK delivery</h5> <ul> <li><em>Super Saver Free Shipping:</em><br /> Your order is sent by Royal Mail 1st class if you choose Super Saver Free Shipping. Packing and postage costs are included in the price. We aim to despatch your order as soon as possible. Please note that some items which may take longer to arrive will be shipped separately. You will be notified by email if this is the case.</li> <li><em>Special Delivery with tracking number (recommended):</em><br /> We recommend choosing the Special Delivery option for only £5.60. Orders placed before 1130am will reach you the next day before 1pm.</li> </ul> <h5>Europe delivery</h5> <ul> <li><em>Europe Super Saver Delivery:</em><br /> Your order is sent by Royal Air Mail for £7.50.</li> <li><em>Europe Express Delivery: 5/6 days:</em><br /> We recommend this service to avoid delays or loss during transport. For only £15.90, your order will reach you in about 5/6 days.</li> <li><em>Europe Next Day Delivery for orders placed before 1130am:</em><br /> For only £19.99, your order will be sent by <span class="caps">DHL</span> and will reach you the next day if your order is placed before 1130am.</li> </ul> <h5>Worldwide delivery (except Europe)</h5> <p>Due to insurance restrictions, Bebe Cannelle is not able to send goods worldwide anymore. We apologize for the inconvenience caused.</p> <p>Some products are sent directly from the manufacturer to you in order to cut down on our products carbon footprint. We trust that customers will understand if some goods arrive separately for this reason. You will not be charged extra for this.</p> <h3><a name="Cancellations">Cancellations</a></h3> <p>You have 14 days to cancel an order by email at <a href="mailto:info@bebecannelle.com">info@bebecannelle.com</a>. The exception to the right to cancel/return are goods made to the customer’s specification such as personalised goods, items on sale and ex-demo baby carriers. However, because we aim to ship your parcel within 48 hours, you must then return your unused/unworn items in their original condition, <strong>at your own expense</strong> and <strong>within 14 days from date of delivery</strong> (please use Special Delivery to get compensation in case your parcel get lost in transit). Please contact us at <a href="mailto:info@bebecannelle.com">info@bebecannelle.com</a> before sending back your parcel as we have different return addresses according to the type of item bought. <strong><span class="caps">ALL</span> <span class="caps">RETURNS</span> <span class="caps">MUST</span> BE <span class="caps">APPROVED</span> <span class="caps">PRIOR</span> TO <span class="caps">RETURN</span>.</strong> You need to provide us with your order number. Goods despatched to us without prior notification will be returned to the customer at their cost.</p> <p>The customer shall be deemed to have accepted the order if we have not been notified of intention to cancel the order and return the product within 14 working days of delivery. We will cancel your order upon reception of the goods and send you a refund for the total of the original order, minus the shipping fee. If the goods are lost in the post you will not get refunded so we recommend Special Delivery for returning the items to us so you get compensation in case your parcel get lost in transit.</p> <p>Please note that your order is automatically processed as soon as you press &#8220;Place Order.&#8221; If you need to exchange or return an item that you ordered in error, please return it to us as soon as you receive it. If you want to add an item to a recently placed order, please place a new order.</p> <h3><a name="Returns">Returns</a></h3> <p>According to the Distance Selling Regulations, Bebe Cannelle is offering a <strong>no-quibble fourteen day return period.</strong></p> <p><strong>You must always notify us by email at <a href="mailto:info@bebecannelle.com">info@bebecannelle.com</a> within 14 days in order to return a product.</strong> We have <strong>different return addresses</strong> according to the type of item bought. The exception to the right to cancel/return are goods made to the customer’s specification such as personalised goods, items on sale and ex-demo baby carriers. <strong><span class="caps">ALL</span> <span class="caps">RETURNS</span> <span class="caps">MUST</span> BE <span class="caps">APPROVED</span> <span class="caps">PRIOR</span> TO <span class="caps">RETURN</span>.</strong> You need to provide us with your order number. Goods despatched to us without prior notification will be returned to the customer at their cost. The customer shall be deemed to have accepted the order if we have not been notified of intention to return the product within 14 working days of delivery.</p> <p>If a product is damaged or faulty, we will fully reimburse you provided the goods are returned to us within 14 days and in unused condition. Please send us an email at <a href="mailto:info@bebecannelle.com">info@bebecannelle.com</a> before sending the product back to us. Please use Special Delivery for returning damaged goods and we will refund you Special Delivery cost as well.</p> <p>If you are not happy with a product (size, colour, etc&#8230;) but it is not damaged or faulty, please return it to us via <strong>Special Delivery in its original packaging</strong>. Please send us an email at <a href="mailto:info@bebecannelle.com">info@bebecannelle.com</a> before sending the product back to us. Bebe Cannelle is dedicated to offering the highest levels of quality and service. We will be happy to refund or exchange any item(s) that you are not completely satisfied with (except sale items and ex-demo baby carriers), as long as they are returned in an unused condition and in their original packaging, <strong>within 14 days</strong> of receipt with proof of purchase. You will not be reimbursed for Special Delivery costs in this case as Bebe Cannelle is still such a small company that we cannot cover the cost of returning items to us. The item must be suitable for resale.</p> <p>All returned items must have been handled with reasonable care: it is your responsibility to ensure that the goods are kept in a safe, clean, dry, damp-free and cool environment and for hygiene reasons, that seals are not broken prior to return. If there is no seal then you may open the product to look at it but not use or try it. <strong>The items returned <span class="caps">MUST</span> be in a condition to be resold to others customers.</strong></p> <p>Please note that the original shipping cost (at the time of placing the order) is non refundable, except if the item is faulty.</p> <h3><a name="Items on sale, personalised/custom made items and ex-demo baby carriers">Items on sale, personalised/custom made items and ex-demo baby carriers</a></h3> <p>You cannot exchange or get a refund for items on sale, personalised breastfeeding reminder bracelets or ex-demo baby carriers. All sales are final on items on sale, personalised breastfeeding reminder bracelets or ex-demo baby carriers.</p> <h3><a name="Pricing">Pricing</a></h3> <p>Prices can be modified at anytime.</p> <h3><a name="Privacy Policy">Privacy Policy</a></h3> <p>Bebe Cannelle is a registered under the Data Protection Act. We never make your personal details available to other companies. We only use your email address for the marketing of Bebe Cannelle products. We (and our representatives) may hold your personal details only in order to process your order. <a href="/pages/privacy-policy">Read more about Bebe Cannelle&#8217;s Privacy Policy.</a></p> <h3><a name="Payment">Payment</a></h3> <p>All transactions are secure and encrypted, and we never store your credit card information. You can pay by Paypal, all major credit cards or Google Checkout. Our online credit card payments are secured by Paypal or Google Checkout. <a href="/pages/youre-safe-on-bebecannelle-com">Read why it is safe to shop on BebeCannelle.com.</a> Bebe Cannelle is registered and assured with SafeBuy. <a href="/blogs/hot-news/1040972-bebe-cannelle-is-registered-and-assured-with-safebuy">Read more about Bebe Cannelle&#8217;s SafeBuy accreditation.</a></p> <h3><a name="Discount codes">Discount codes</a></h3> <p>If you have a discount code, please enter it after you hit the checkout button. Please do not write your discount code on the comments box of your cart as it will not be valid.</p> <p>If you have forgotten to enter your discount code before placing your order, we will not be able to refund you retrospectively.</p> <h3><a name="Product Availability">Product Availability</a></h3> <p>All products are subject to availability. You will be notified by email if an item is out of stock. You can choose to be refunded if your item is out of stock.</p> <h3><a name="Safety issues">Safety issues</a></h3> <p>Bebe Cannelle cannot be responsible for misuse of our products.</p> <p>If you buy a baby carrier, you must act responsibly, follow all instructions and safety precautions and try your baby carrier with the help of another adult. You can also try your baby carrier with a big teddy or dolly before carrying your baby in it. Bebe Cannelle is happy to provide you with resources and links to other websites but cannot be held responsible for third party websites content and policies.</p> <p>If you buy a Baltic Amber Teething Necklace, always remove it from your baby’s neck when she is sleeping.</p> <p>The Nursing Necklaces are a breastfeeding aid, not a toy. Never let your child play with it unsupervised.</p> <h3><a name="Links and third party websites">Links and third party websites</a></h3> <p>By accepting these terms and conditions you accept that use of any 3rd party links is at your own risk. You should always consult that site’s privacy policy before providing them any personal information. Bebe Cannelle assumes no responsibility for the content, completeness, accuracy found on any site that links to or from Bebe Cannelle. Bebe Cannelle does not guarantee, promise, or in any way imply that you will be satisfied with any products or services that you purchase from a 3rd party site that links to or from Bebe Cannelle, or any 3rd party content that is included on our site. Bebe Cannelle in no way endorses any of the merchandise or services, and in no way has verified accuracy or reliability of any information contained in such 3rd party sites or content.</p> <h3><a name="Legal">Legal</a></h3> <p>Bebe Cannelle makes every effort to ensure that our photography and product descriptions are accurate however slight variations in colour and size may occur. This is not a default of the product and we will not refund you because you think the item you bought looks different in real life.<br /> Our telephone number is 00 44 (0) 20 8133 0510 but because we are a family business with small children, it is more efficient to reach us by email at <a href="mailto:info@bebecannelle.com">info@bebecannelle.com</a>.</p> <p><a href="/collections/baby-clothes" title="Pinafore baby and toddler girl dress by Bamboo Baby, on bebecannelle.com"><img src="http://farm4.static.flickr.com/3508/3193640307_7cc63e70b3.jpg" width="246" height="480" alt="Cute, funky and eco-friendly clothes for your baby: hats, tops, pants, dungarees and dresses. Bebe Cannelle stocks Baby & Toddler Clothes from Bamboo Baby, Funky Rascals, LanaCare, Teeny Tini, and Twisted Twee baby clothes." title="Cute, funky and eco-friendly clothes for your baby: hats, tops, pants, dungarees and dresses. Bebe Cannelle stocks Baby & Toddler Clothes from Bamboo Baby, Funky Rascals, LanaCare, Teeny Tini, and Twisted Twee baby clothes."/></a></p> <p><a href="/cart"><strong>Go to checkout!</strong></a></p> <p><em>Terms and conditions last updated on 30th August 2009. Reason: dissolution of Bebe Cannelle Limited.</em></p> 2007-11-23T14:59:33+00:00 terms 159522 2007-11-23T14:59:33+00:00 79842 2009-08-30T16:48:05+01:00